About the Book

Modernization is one of the many large-scale changes a business can undertake to improve performance. It’s not uncommon for companies to undergo several of these changes over their lifetime. In today’s vernacular, they are called Business Transformations. If the changes leverage technology to redefine the customer experience and/or operating model, they are called Digital Transformations.

The magnitude of change accompanying business transformations can be overwhelming, if you are prepared, and catastrophic otherwise. This book is about improving your readiness to address the change in a business transformation. It answers the questions “How do you know if you’re ready?” and if not, “What can you do about it?” The first question is addressed through Readiness Assessments and the second question is addressed through Readiness Preparations.